Monday, July 18, 2011

Efficiency Laws

Pareto's Principle (the 80/20 rule): 80% of the effects come from 20% of the causes, both positive and negative.
Parkinson's Law: an action's (perceived) complexity is directly proportional to the amount of time given to complete that action; Work expands so as to fill the time available for its completion.


Tuesday, July 12, 2011

Triangulation: Human swarm theory

It always sounds lame when someone is giving examples to prove a point and they only have two. You really need three. More than that sounds excessive, but three is perfect.

Also, in consoling Aaron in his breakup, I've noticed that if he hears just me tell him to do something, he probably won't think it's a good idea. If someone else seconds me, he starts considering it, though not fully. BUT, if three people tell him the same thing, he takes it as truth! It's swarm theory!

Saturday, July 2, 2011

Nuggets

  • Play to win vs. Play not to lose
  • Faith = opposite of fear; Faithfulness = Fearlessness
  • Confidence = strongest driver of performance
  • Find a problem, solve it
  • Own your situation

Thursday, June 16, 2011

Customer-Centric Sales

Process - buyer's actions
Benefits / Selling Points - clients' perceived benefits
Prospects - client referrals

Discovery:

  1. Why they bought
  2. Why they like
  3. Buying process
  4. Referrals

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