CSO Insights

Turnover is one of the first metrics we look at.  It is a leading indicator of a long list of
issues, including:
• Poorly crafted compensation plans
• Overly ambitious quotas
• Sales management weaknesses
• Sales force morale problems
• Poor training programs
Of course there are industries that accept turnover as a part of doing business.  We
believe that, if anyone analyzed the cost of turnover, they would take extraordinary
measures to avoid it.


http://www.csoinsights.com/assets/files/2012SPO-Sample-Benchmark.pdf